Dog and Hat Coffee Club Subscription
Important Coffee Info
Welcome to Dog & Hat Coffee Club — regarded by home brewers and professionals alike as the best multi roaster available. Founded in 2017, we now ship thousands of bags of coffee each month from leading UK and international roasters, supporting the growth of the UK specialty coffee scene in homes.
Your first box will ship immediately and then you can choose either of our freshest coffee shipments on the 1st or 16th of the month!
All our coffee is shipped Whole Bean - Its best for the bean!
What’s in the box:
🥇 Dog & Hat work with 5 roasters every month
📅 First Order Ships today then chose the 1st or 16th as your charge date!
☕32 Page Magazine in Every Box
🐕 Free 48-hour tracked delivery
💫 10p from every order donated to charity
💚 Return your empty bags to us for recycling
🛑 Cancel your subscription anytime though our self service portal
We are the no-nonsense coffee subscription. We treat our roasters, customers, and friends with the highest respect. Dog and Hat are here for the coffee and community. Expect high-quality beans from exclusive roasters, from anaerobic naturals to clean, classic washed coffees.
Please note that the six-bag box on the variety subscription includes a duplicate roaster.
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Online Chat
Safe checkout
Shipping
UK Delivery Info
UK Delivery is free for subscriptiond and single orders over £25.00.
Anything under this will be charged at checkout.
Parcels up to 2kg will are sent via Royal Mail tracked service. You can select either tracked 24 or 48 service at checkout.
Tracked 48 - £3.50
Tracked 24 - £4.50
Special Delivery on orders will be charged at £9.00
Coffee machines or larger items are shipped with DHL If direct from Dog and Hat LTD.
Dog and Hat Coffee Club Subscription
Love Coffee : Love D&H
Subscriptions Shipping Every Weekday before 3pm
Join Our Club
Supporting Good Causes
Each month we support a charity and donate 10p of every order to that charity across all our revenue streams.
About Our Subscriptions
What is a Dog and Hat coffee subscription?
A Dog and Hat coffee subscription is a service that delivers freshly roasted speciality coffee direct to your door from the best independent coffee roasters the UK, Europe and the Rest of the World have to offer.
Founded in 2017 and Specialty Coffee Association Certified.
How much coffee is in a subscription box?
You're in control of how much coffee you'd like each month. We offer many options including a 2,3,4,5 & 6 Bag options!
Typically, each bag of coffee is 250g, but depending on the roaster it might be a 200g bag.
Members also have the opportunity to add additional bags from the current month's coffee selection to their subscription each month.
What coffee making methods is the coffee suitable for?
You can select what method you like to use to make your coffee. We offer subscriptions for Filter, Espresso, or the more adventurous among you can select our signature Assorted box containing coffees suitable for Filter and/or Espresso.
I do not like natural coffee?
The subscriptions are mixed, however we do have a dedicated No Naturals Subscription
Can I buy the coffee as a gift?
Yes, you can buy a subscription as a gift for someone.
You can also buy a coffee gift box option that includes three months of our fantastic coffee delivered to the lucky recipient of your choice.
Which roasters do you work with?
We work with the widest selection of the top independent roasters from the UK, Europe and Worldwide. Simply head over to our Roasters page to see the current list.
Do you roast your own coffee?
No, we keep out of the roasting game. We love the process and science of coffee roasting but are more than happy to leave this part of the process in the capable hands of our partner roasters – they’ve been doing this for a long time and are at the top of their game.
What kind of coffee can I expect in my box?
The coffee that we include is all speciality grade coffee and has been ethically sourced. We don’t specify roast profiles in the coffees, so you may receive a light-roast coffee one month, and a medium roast coffee the next. The key for us is to ensure you keep receiving a diverse range of coffees to discover and enjoy.
How do you select your coffees?
Our goal at Dog and Hat is to ensure that you get the greatest variety in coffee to enjoy each month. To achieve this we liaise carefully with our roasters, understand the seasonality of their coffee roasting schedules and wrap it all up with an exhaustive coffee cupping and testing regime to finalise selection.
This means that you'll always receive the UK's highest-quality, most diverse coffee selection to enjoy each month.
I can’t find an option for grinding on the website?
Well, we prefer to sell whole bean, but you can find ground options on the Filter 2 and Espresso two options. D&H do not offer ground on the 3,4,5 & 6 box subscriptions.
We are passionate that you always get the best possible experience of the coffee that has been meticulously grown, picked and roasted. Without doubt, this means whole bean coffee and grinding your beans just before you make your coffee.
I didn’t really like one of the coffees this month?
Oh no, we’re really sorry to hear that - coffee is a very subjective product. Please get in touch with us though, as we love to get feedback from our members to help us continually improve the service.
Note that unfortunately we can't accept returns of opened coffee.
I really loved one of the coffees this month, how can I buy more?
Fantastic, we love that you love the coffee. We’d recommend that you get in touch with the roaster and buy some more directly from them. They’d love to hear that you like their coffee - and don’t forget to let them know where you got it from first.
Price & Payment
How much does it cost?
Our subscriptions are priced as follows:
• 2x bag subscription £24
• 3x bag subscription £32
• 4x bag subscription £40
• 5x bag subscription costs £49
• 2x bag International Roaster subscription costs £32
What payment services do you offer?
We accept all major credit and debit cards along with PayPal, Apple Pay, Google pay, Union Pay, Shop and Klarna.
How does this subscription model work?
You'll be billed each month on the 16th unless you choose to pause or cancel (which you can do at any time).
We then place the orders into the roasters for that month to ensure that your coffee is as freshly roasted as possible.
New orders placed after the 16th are shipped as we cater for the new subscribers up until around the 1st of the next month. We then ship the coffee to our subscribers as soon after the 16th of the month as possible – this is typically the first Wednesday after the 16th.
Once the coffee is dispatched you will receive an email confirming that it’s on its way.
Managing Your Subscription
Can I cancel my subscription?
Yes - you are completely in control of your subscription and you may cancel at any time (but we’ll definitely be sad to see you go, so please get in touch if you have any feedback for us). You can login and cancel your subscription using the online portal. or email hello@dogandhat.co.uk with your name and postcode.
Subscribers must register before you login to the system with the email you bought the subscription on. The account is not automatic!
Can I pause my subscription?
Yes, if you just want to skip a month or two you can log into your account and skip months your subscription.
If you do want to stop for while you can cancel and re-activate when you are ready. Please ensure you do it before the 16th of the month (the billing cut-off date each month).
Shipping
UK Delivery Info
UK Delivery is free for orders over £25.00. Anything under this will be charged at checkout.
Parcels up to 2kg will are sent via Royal Mail tracked service. You can select either tracked 24 or 48 service at checkout.
Tracked 48 - £3.50
Tracked 24 - £4.50
Orders can also be shipped Special Delivery by 1pm if ordered before 3pm on weekdays if selected at checkout.
Special Delivery on orders under £25.00 will be charged at £9.00
Coffee machines or larger items are shipped with DHL If direct from Dog and Hat LTD.
How will my subscription box get to me?
All our boxes are shipped each month using the Royal Mail 24hour or 48hour service.
When will I receive my coffee?
The charge date for orders each month is the 16th. We aim to ship as soon after this date as we can once all the coffee has been freshly roasted and delivered to us. Once we have shipped the subscriptions, you will receive an email confirming dispatch.
If you order between the 16th and the last day of the month we will send a box straight out to you as long as we still have stock of the coffee. If you order after the 1st of the month you will ship on the 16th.
You can always email hello@dogandhat.co.uk if you need coffee!
Will the coffee fit through my letterbox?
Unfortunately not. The subscriptions ship as a Royal Mail small parcel and won’t fit through a standard letter box.
The reason for this is that we do not re-bag the coffee we receive from the roasters to ensure it stays fresh, isn’t improperly handled or tainted, and retains the independent branding of each roaster. As such it’s impossible to guarantee that the coffee we receive from the roasters would fit in a box suitable for a standard letterbox.
Where’s my coffee?
Occasionally a parcel might go missing in transit. If you haven’t received your coffee, then please do get in touch with us (hello@dogandhat.co.uk) and we’ll check the tracking details, sort out the issue and get you drinking your freshly roasted coffee as quickly as possible
Sustainability
Are you environmentally friendly?
Very much so, we only use plain hand stamped boxes, we print on recycled paper, and use recycled tissue paper. Dog and Hat do not do any unnecessary printing. The office uses a renewable energy source and all coffee bags that we ship out can be send back to us for recycling via Teracycle.
Can I send my bags back to you for recycling?
Yes, you can ship back all empty bags included in the sub to Dog and Hat for recycling. Please save the bags, fill up your box and send you box back to us.
The Address to ship to is:
Dog and Hat Ltd
Unit 6 Malton Enterprise Park (Amber Zone)
8 Cherry Farm Close
Malton
North Yorkshire
YO17 6AG
Manufacturing
We offer free shipping on all orders over $100. Orders under $100 will be charged a flat rate of $10.
International orders
I don’t live in the UK, can I still subscribe?
Please email us to confirm overseas shipping. Some countries have long delays and it affects fresh coffee.
Do you ship to the USA
Yes we ship to the USA, we ship on a Duties Pre Paid (DPP) service which means we take all charges on checkout and your box should arrive with no further charges.
The beak down of a 2 box subscription is as follows:
• £24 Subscription
• £2.4 10% Tariff
• £0.50p Handling Fee
• £9 per parcel & Per Kilo fee's (varies)
This does very slightly differ, and the postage fee may change as we learn more. D&H have proven the 10% is charged against the good value, and so far not the postage amount. We are happy to help where we can, so please talk to us if unsure.
*Updated October 3rd 2025.
Refund Policy
Damaged or Incorrect order sent
If for any reason your order is incorrect or damaged then Dog and Hat LTD offers a replace or refund policy, please contact us to arrange return of the goods. In most cases we will send you a free of charge returns label.
Have you ordered the wrong item or changed your mind?
If the items are unsuitable then please contact us within 14 days of receipt of the goods to arrange a refund. Please note that refunds are subject to the items being in perfect, unused and complete in their unopened original packaging and received within 14 days of notifying us. You as a customer must pay for your return if you have ordered the incorrect item. We will issue the refund when we have received the item.
We are happy to refund or cancel any orders that have not yet been shipped. Once shipped, orders can only be refunded via the process outlined above.
All shipping back to Dog and Hat LTD is to be paid for by the customer. We recommend that your shipping service gives you a proof of delivery as Dog and Hat LTD cannot be held responsible for goods damaged or lost in transit.
Return Address:
Dog and Hat LTD
Thornton Field House
Thornton Le Clay
York
YO60 7QA
Return Address
Dog and Hat LTD
Thornton Field House
Thornton Le Clay
York
YO60 7QA