It is now common place to state you Corporate Social Responsibility (CSR} on your website. Its very easy to pop a load of items on you might possibly do, but in turn you must be able to demonstrate those actions, we are pleased to say we can for all of ours.
If you seen actions on a website by a company, customers need to question the company to be able to prove the actions.
Dog and Hat are coffee and customer first service driven business, joined by a huge a family of coffee roasters all determined to support UK consumers in drinking better coffee.
Monthly Charity
Each month we have a charity we support and we donate 10p of every order to that charity across all our revenue streams. A full breakdown of all charities and payments can be seen in our accounts and online on our impact page. Donations are made to charities with a valid charity number only.
Coffee Bag Recycling
Dog and Hat ship out thousands of bags of coffee each month All our customers have the ability to ship coffee bags back to us for recycling. To date we have send back over 99KG of used coffee bags back to Teracycle. The postage for return to us is paid by the customer. Invoices are available to view for Teracycle orders.
Living Wage Employer
Dog and Hat have been a real living wage employer for over 3 years and will continue to be a member ongoing. This means we pay above minimum wage for all employees.
Dog and Hat buy coffee from UK and Worldwide coffee roasters who are both new and well established. Green unroasted coffee is imported into countries using green coffee importers, and it is those importers that know the coffee farmers the best. Roasters buy off the importers either in a single sack or pallet of sacks, new roaster may even buy half sacks off other roasters.
It should be understood that roasters starting out will not have direct farm relationships. It would be easy to say all our coffee is direct trade and we demand this of a roasters however it is much harder to do in practice and is a well discussed amongst professionals that this is a very difficult to prove traceability even on a larger scale for more established business.
Green importers support farmers offer Agricultural support, advice and on site support. Dog and Hat have featured a number of stories in our magazine about importers.
There is an excellent article on Origin Coffee Website about these direct trade complexities.
Ecology Tree Planting
Over 4 years with Ecologi we have placed over 639 trees, we have planted trees in Peru, Mozambique, Madagascar, Kenya and Ethiopia. Our tree planting in not linked to sales like our Charity Donations. Thank you for helping us do our bit for the Planet!